Digital Account Executive

Job description

 

We’re looking for a Digital Account Executive to join our expanding client services team in the Norwich office, helping us deliver award-winning web projects and delight our lovely clients.

 

This is an exciting opportunity for an exceptional individual to help us deliver digital marketing and development services to our expanding client roster. You’ll be assisting the Account Managers along with managing the day-to-day running of your accounts, scheduling work and helping to manage the design and technical team's output using Streamtime,Jira and other time-saving tools.

 

Our office in Norwich city centre is a hub of creativity where ideas are valued and success is celebrated.

If you're already working at an agency or within an in-house marketing team, and looking to evolve your digital career with new challenges, we’re keen to hear from you!

Requirements

 

We’re looking for:

 

  • At least 1 successful year of overseeing digital projects/campaigns either at an agency or in-house

  • Knowledge of the key steps in a website design and build project

  • A natural flair for client-facing situations; interpersonal skills, including meetings, phone calls and pitches

  • Diary management and scheduling experience 

  • A friendly, approachable nature with a can-do attitude

  • Someone who will take pride in upholding our world class customer service standards

  • Confidence taking & creating scopes/briefs alongside clients, capturing all their requirements and understanding the impact on their budget

  • Proactivity and a desire for self-improvement make a great fit with Selesti’s culture

  • Experience of project planning, admin and budget control

  • Team-oriented interaction with developers, designers and digital colleagues to deliver all aspects of your clients’ brief on time and on budget

  • Enjoy the responsibility of being the go-to point of contact for a number of clients and their projects

  • Almost frighteningly good organisational skills, we have some solid processes - but we’d love to be shown a new way to make projects and retainers run even more smoothly

  • Quotes & invoice production, with excellent attention to detail

 

What would make you really stand out:

 

  • A track record of managing projects using agile/scrum methodologies

  • Hands on experience assisting with pitches and new business

  • Experience managing WordPress, Magento or App development projects

  • Someone that knows their way around Google Analytics, Adwords & Tag Manager

  • Demonstrate examples where you have increased a client/customer’s activity

 

Benefits & Perks

 

  • 25 days holiday as a basic, with more earned through continued service
  • At least 3 extra days off for Christmas
  • A highly experienced, award-winning team to work with and learn from
  • Birthday holiday
  • Workplace pension scheme
  • Christmas and summer parties
  • We’ve invested in some of the best technology
  • Access to paid-for private counselling & a nutritionist
  • EMI share scheme
  • Time off for your children's birthday
  • Profit share scheme
  • Fat Frydays — we’ll buy your breakfast every Friday and deliver it to your desk
  • Constant career progression with work time allocated for training
  • Flexitime
  • Cycle to Work Scheme
  • Healthy snacks
  • Volunteer Day