We’re looking for a Digital Account Executive to join our expanding client services team in the Norwich office, helping us deliver award-winning web projects and delight our lovely clients.
This is an exciting opportunity for an exceptional individual to help us deliver digital marketing and development services to our expanding client roster. You’ll be meeting with your clients, managing the day-to-day running of their accounts, scheduling work and helping to manage the design and technical team's output using Click Up, Jira and other time-saving tools.
Our office in Norwich city centre is a hub of creativity where ideas are valued and success is celebrated.
If you're already working at an agency or within an in-house marketing team, and looking to evolve your digital career with new challenges, we’re keen to hear from you!
We’re looking for:
At least 2 successful years of overseeing digital projects/campaigns either at an agency or in-house
Knowledge of the key steps in a website design and build project
A natural flair for client-facing situations; interpersonal skills, including meetings, phone calls and pitches
A friendly, approachable nature with a can-do attitude
Someone who will take pride in upholding our world class customer service standards
Confidence taking & creating scopes/briefs alongside clients, capturing all their requirements and understanding the impact on their budget
Proactivity and a desire for self-improvement make a great fit with Selesti’s culture
Experience of project planning, admin and budget control
Team-oriented interaction with developers, designers and digital colleagues to deliver all aspects of your clients’ brief on time and on budget
Enjoy the responsibility of being the go-to point of contact for a number of clients and their projects
Almost frighteningly good organisational skills, we have some solid processes - but we’d love to be shown a new way to make projects and retainers run even more smoothly
Quotes & invoice production, with excellent attention to detail
What would make you really stand out:
A track record of managing projects using agile/scrum methodologies
Hands on experience assisting with pitches and new business
Experience managing WordPress, Magento or App development projects
Someone that knows their way around Google Analytics, Adwords & Tag Manager
Demonstrate examples where you have increased a client/customer’s activity
Benefits & Perks