We’re looking for a Studio Executive to join our expanding client services team in the Norwich office, helping us deliver award-winning web projects and delight our lovely clients.
This is an exciting opportunity for an exceptional individual to help us deliver digital marketing and development services to our expanding client roster.
You will be responsible for overseeing and managing the scheduling of Web Development, Design and Digital Marketing work within the studio. Using tools such as Streamtime, GCal and Service Desk to manage priorities and workload, you will report into out Client Services Director and collaborate with our Account Managers to ensure we achieve client deadlines and KPIs.
Our office in Norwich city centre is a hub of creativity where ideas are valued and success is celebrated.
If you're already working at an agency, have proven experience managing clients, the schedule and deadlines of the studio and are looking to evolve your digital career with new challenges, we’re keen to hear from you!
We’re looking for:
At least 2 successful years of overseeing web projects either at an agency or in-house
Knowledge of the key steps in a website design and build project
Previous experience of scheduling in studio and managing priorities and deadlines is a must
Experience overseeing project resources and juggling capacity with a friendly, flexible approach
A natural flair for client-facing situations; interpersonal skills, including meetings, phone calls and pitches
Experience ensuring the stages of projects are met according to client and creative brief, budget, resource and deadline deliverables.
Diary management experience
A friendly, approachable nature with a can-do attitude
Someone who will take pride in upholding our world class customer service standards
Confidence taking & creating scopes/briefs alongside clients, capturing all their requirements and understanding the impact on their budget
Proactivity and a desire for self-improvement make a great fit with Selesti’s culture
Experience of project planning, admin and budget control
Team-oriented interaction with developers, designers and digital colleagues to deliver all aspects of your clients’ brief on time and on budget
Enjoy the responsibility of being the go-to point of contact for a number of clients and their projects
Almost frighteningly good organisational skills, we have some solid processes - but we’d love to be shown a new way to make projects and retainers run even more smoothly
Quotes & invoice production, with excellent attention to detail
What would make you really stand out:
A track record of managing projects using agile/scrum methodologies
Experience using Streamtime or similar project scheduling tool
Hands on experience assisting with pitches and new business
Experience managing WordPress, Magento or App development projects
Someone that knows their way around Google Analytics, Adwords & Tag Manager
Demonstrate examples where you have increased a client/customer’s activity
Benefits & Perks
Selesti is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age. We want to be a workplace with a diverse mix of talented people who want to thrive and do their best work.
So, what are you waiting for? Please get in touch by sending your cover letter and CV to us and let us know exactly why you would be perfect for this role